Terms of service
These Terms of Service govern your access to and use of Restora.sbs and your purchase of products from Restora. Throughout these Terms, “Restora,” “we,” “us,” and “our” refer to the operator of Restora.sbs.
By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service, together with any additional policies referenced on our website.
1. Online Store Terms
By using our website, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website with any consent required under applicable law.
You may not use our products, website, or services for unlawful or unauthorized purposes.
You must not intentionally introduce malicious code, interfere with the operation of the website, attempt unauthorized access, or use our services in a manner that violates applicable laws.
2. Products and Product Information
We make reasonable efforts to describe and display our products accurately. However, colors and visual details may appear differently depending on your screen, device, lighting, and display settings.
Because certain products may involve natural materials, textiles, printed patterns, or manufacturing variations, minor differences may occur where appropriate to the nature of the item.
We may modify product descriptions, availability, specifications, or assortments when reasonably necessary.
3. Pricing
Prices displayed on Restora.sbs are subject to change from time to time.
The price applicable to your purchase will generally be the price displayed during checkout when your order is submitted, subject to correction of obvious errors and applicable law.
Taxes, duties, or other charges may apply depending on the destination and applicable regulations. Where such charges are not collected by us at checkout, customers may be responsible for them where legally applicable.
4. Orders
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, obvious pricing errors, product unavailability, inaccurate customer information, or violations of these Terms.
If we cancel an order after payment has been successfully collected, we will arrange an appropriate refund.
5. Payment Information
Customers are responsible for providing accurate, current, and complete billing and payment information.
Payments may be processed through third-party payment providers. Those providers may apply their own terms, privacy practices, and security procedures.
6. Shipping and Delivery
Restora currently offers free worldwide shipping.
Estimated delivery generally takes 7–14 days. Delivery estimates are provided for convenience and are not guaranteed delivery dates.
Actual transit times may be affected by destination, carrier operations, customs processing, severe weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.
Additional information is provided in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.
Customers should review that policy before initiating a return.
8. Accuracy of Information
We aim to keep information on our website accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur.
Where permitted by law, we may correct errors, update information, or cancel affected orders when necessary.
9. Intellectual Property
Unless otherwise stated, the website content created for Restora, including branding, written content, graphics, design elements, and other original materials, is protected by applicable intellectual property laws.
You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, commercially exploit, or systematically copy protected website content without authorization or another valid legal basis.
10. Third-Party Services
Our website may rely on third-party services for functions such as payments, hosting, analytics, fulfillment, or delivery.
We are not responsible for independent third-party services beyond the extent required by applicable law.
11. Prohibited Uses
You may not use our website to engage in fraud, violate intellectual property rights, distribute malicious software, collect information unlawfully, interfere with website security, or engage in activity prohibited by applicable law.
12. Disclaimer
We make reasonable efforts to provide a reliable shopping experience. However, except for warranties or rights that cannot legally be excluded, website availability and certain services may occasionally be interrupted or affected by circumstances outside our control.
Nothing in these Terms excludes warranties, guarantees, remedies, or other consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Restora will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may legally be limited.
This provision does not exclude liability that cannot lawfully be excluded or restricted.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses arising directly from your unlawful misuse of our website or material breach of these Terms.
15. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.
16. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, business practices, or legal obligations.
The current version will be published on this website. Your continued use of the services after an update constitutes acceptance to the extent permitted by applicable law.
17. Governing Law
These Terms will be interpreted in accordance with applicable laws governing Restora and the transaction, without limiting mandatory consumer rights that may apply to customers in their country or region.
18. Contact
Questions regarding these Terms may be sent to:
Restora
19-2756 Greenwood Rd, Nelson, British Columbia V1L 6L2, Canada
Email: support@restora.sbs
Phone: +1 (604) 740-7486